How to Schedule an Appointment:

Call the UCS at (319) 335-7294 to schedule an appointment. The counseling service provides two ways to see a counselor:

  1. By a scheduled advanced appointment:
    Monday-Friday: 9:00, 10:00, 11:00 a.m. (except Wed. a.m.), 12:30, 1:30, 2:30, 3:30 p.m.
  2. By same day appointment:
    Monday-Friday: 12:30, 1:30, 2:30, 3:30 p.m.
    first come/call, first served; we start scheduling these afternoon appointments at 8:00 a.m.

If this will be your first appointment at University Counseling Service, or if it has been more than three months since your last consultation, we ask that you fill out background information for the counselor. You should allow at least 30 minutes before your appointment time.  Thirty minutes is allotted so that you can complete the forms and allow time for your consultant to review your information. If you have had a consultation appointment within the last three months, please plan to arrive at least 15 minutes before your appointment time to update your paperwork. Should you find that you are unable to keep a scheduled appointment, please call to cancel.

Regular agency hours overall are 8:00 a.m. to 5:00 p.m.  Initial consultations are offered only during regular agency hours.  For ongoing counseling, if your academic program requirements preclude you from coming to UCS during that timeframe, please contact us via phone at (319) 335-7294 or via email at to discuss an alternate arrangement. 


If You Need Help Right Now - phone 911 for help

If you or someone you know has an emergency during hours that we are open for business (8 a.m. to 5 p.m., Monday through Friday), please call the UCS at 319-335-7294 and ask the receptionist about same-day appointment availability or ask to speak with the Consultant-on-Duty.

Other urgent or emergency situation

If You Have Been Sexually Assaulted

Concerns About Domestic Violence or Abuse

Suicide Help

Personal Safety