Appointments

How to Schedule an Appointment:

Call the UCS at (319) 335-7294 to schedule an appointment. The counseling service provides two ways to see a counselor:

  1. By a scheduled advanced appointment:
    Monday-Friday: 9:00, 10:00, 11:00 a.m. (except Wed. a.m.), 12:30, 1:30, 2:30, 3:30 p.m.
  2. By same day appointment:
    Monday-Friday: 12:30, 1:30, 2:30, 3:30 p.m. first come/call, first served; we start scheduling these afternoon appointments at 8:00 a.m. We offer 3 types of same day appointments:

When you call to schedule an appointment, you will be asked what type of appointment best fits your needs. Based on the type of appointment you schedule, you will receive different instructions about the first meeting.

For Consultations:

If this will be your first appointment at University Counseling Service, or if it has been more than three months since your last consultation, we ask that you fill out forms providing background information for the counselor. You should allow at least 30 minutes before your appointment time.  Thirty minutes is allotted so that you can complete the forms and allow time for your consultant to review your information. If you have had a consultation appointment within the last three months, please plan to arrive at least 15 minutes before your appointment time to update your paperwork. Should you find that you are unable to keep a scheduled appointment, please call to cancel.

For 30-Minute Problem Solving Meetings:

These appointments are reserved for when you have a question or concern that you would like to discuss with a counselor, but are not necessarily interested in meeting for ongoing counseling. This meeting is focused on working to cope with an immediate need. You will be required to fill out forms providing background information to help you and the counselor in addressing your concern. Please arrive 20 minutes before your scheduled appointment to allow time for the paperwork. Should you find that you are unable to keep a scheduled appointment, please call to cancel.

For 30-Minute Crisis Management Meetings:

These appointments provide an opportunity to speak with a counselor about an immediate crisis, get support, and develop a plan to help manage the crisis. You decide whether or not your experience is a crisis. Some examples include feeling suicidal, experiencing a recent trauma, or the recent death of a loved one. If it is the case that you are unsure if you can remain safe long enough to attend your counseling appointment, you should call 911 or visit the hospital emergency room. You will be required to fill out forms providing background information to help you and the counselor in addressing your concern. Please arrive 20 minutes before your scheduled appointment to allow time for the paperwork. Should you find that you are unable to keep a scheduled appointment, please call to cancel.

Regular agency hours overall are 8:00 a.m. to 5:00 p.m.  Meetings are offered only during regular agency hours.  For ongoing counseling, if your academic program requirements preclude you from coming to UCS during that timeframe, please contact us via phone at (319) 335-7294 or via email at ucs@uiowa.edu to discuss an alternate arrangement. 

Emergencies

If You Need Help Right Now - phone 911 for help

If you or someone you know has an emergency during hours that we are open for business (8 a.m. to 5 p.m., Monday through Friday), please call the UCS at 319-335-7294 and ask the receptionist about same-day appointment availability or ask to speak with the Consultant-on-Duty.

Other urgent or emergency situation

If You Have Been Sexually Assaulted

Concerns About Domestic Violence or Abuse

Suicide Help

Personal Safety